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RPO case study: drive gender diversity hiring while shifting to virtual recruitment.


Telecommunications leader in India achieves gender diversity hiring goals, despite a complete country lockdown due to COVID-19

Randstad Sourceright virtual recruitment case study COVID-19

goals & challenges

Even during a complete lockdown in India, recruitment continuity was essential to meet client contractual obligations for this telecommunications provider. At all times, the company is committed to achieving 30% gender diversity.

the solution

As part of its recruitment process outsourcing (RPO) program, recruitment teams use laptops, internet dongles, as well as a combination of Skype, WhatsApp and Microsoft Teams to support virtual recruitment events that are managed from their home environments. Pre-screening of resumes ensured that gender diversity goals were met for the candidates who are invited to interview for technology roles. Interviews were scheduled during a week-long virtual drive.

key results

  • 320 resumes for female candidates were submitted for the diversity recruitment event.
  • In just three weeks, 235 were screen selected for technology roles.
  • Virtual interviews were conducted during an exclusive Diversity Hiring Week, with additional interviews being completed in following weeks.
  • More than 35 diversity offers and acceptances will be made by early April.
  • Gender diversity hires track above goal at 32%.

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Want to learn more about meeting your recruitment goals, even while the world works remotely? Check out our coronavirus resource center for insights, tips and additional education.