data-driven work redesign
Traditional roles are static, but work is now fluid. As skills expire faster and technology changes what is possible, businesses must rethink how work actually gets done. Randstad Advisory uses task-level data to help you look past job descriptions and understand the actual tasks your people do every day. Insights help you deconstruct work, delegate the right tasks to technology and allow your people to focus on where they add the most value.
move from job descriptions to task-level performance
Randstad Advisory’s multidisciplinary approach fuses behavioral science with complex talent data to help you move from workforce planning to work planning. Complete our proprietary human-centric AI audit (HCAA) to help you decide what tasks should be managed by machines and which humans should be responsible for. Get a granular, task-level view of your organization that allows you to reallocate human time and energy to the areas that drive the most value.
This unique approach turns work from a rigid structure into a flexible ecosystem that fosters both high performance and joy.
3 core services
We help you reimagine your organization by looking at work through the lenses of outcomes, tasks and skills. Our services are focused on three core areas:
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1. project redesign
Deconstruct your current workflows to identify exactly where to automate, augment or move work to more cost-effective locations.
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2. work design hub
Build your internal team and capability so you can continuously redesign work as technology and your business evolve.
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3. work redesign masterclasses
Immersive sessions help your leaders understand the future of work, adopt an AI-ready mindset and lead the digital transformation.
why you should work with us
- Randstad Advisory is a multidisciplinary team that fuses behavioral science with complex talent data.
- While other consultancies focus only on cost cutting, headcount and technology, we prioritize the human element.
- We know that joy is a metric of success.
- We’ll help you build internal work redesign capabilities.
- You won’t just get a one-off report; we can help you establish your own work design hub to manage the constant evolution of your business.
Harriet is senior vice president at Randstad Advisory and an award-winning organizational psychologist. She leads our team of expert organizational psychologists, merging science, data and work design to build teams and organizations that drive performance and allow people to thrive.
questions you can answer with work redesign services
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How do we know we are automating and offshoring the right work?
We look at the specific, daily tasks people perform rather than just their broad job titles. By tagging every activity based on its strategic importance and how often it repeats, we can identify exactly which parts of a role are safe to move or automate. This ensures you only shift work that doesn't require local human judgment or specialized expertise.
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Are we designing work for the people we have or for the technology we bought?
Our approach is never purely led by technology; it starts with how work is actually done by your team. We identify where current tools create extra steps or friction, causing people to work harder just to satisfy a system. We then redesign those processes so that technology serves the person, making their job simpler rather than more complex.
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How can we move from managing roles to orchestrating tasks?
Traditional job descriptions are often too vague to manage effectively in a changing environment. We break roles down into a list of discrete, measurable tasks to see exactly where time and effort are going. This allows you to treat work as a flexible set of activities that can be shifted between teams or roles based on current business needs.
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Is our current structure a strategic asset or a hidden debt?
If your team spends more time dealing with internal hand-offs and "work about work" than serving customers, your structure is likely a debt. We audit your workflows to find where tasks are being duplicated or stuck in unnecessary bottlenecks. Combined with salary data, we can understand exactly what this is costing you and whether it’s the right investment.
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How do we stop technology from deskilling our best people?
We focus on using technology for augmentation, which means letting machines handle the repetitive chores while people keep control of the critical thinking. By identifying which tasks your experts find energizing versus draining, and the work that is critical for development, we ensure automation only removes the drudgery. This protects the high-value skills of your team and gives them more time to focus on complex problem-solving.