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unlocking organisational potential with the talent operating model

Learn how redesigning your talent operating model eliminates administrative friction, reclaims lost capacity, and unlocks human potential.

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Randstad Advisory Signals from the Edge: this is a dispatch from your colleagues in 2030

A critical challenge faces HR leaders across industries: why does everyday work feel significantly harder than it should? Despite substantial investments in top-tier talent and advanced technology, many organizations are inadvertently losing up to 30% of their productive capacity. This loss is driven by an invisible "shadow layer" of administrative friction, procedural bottlenecks, and manual workarounds that forces teams to spend more energy navigating internal systems than driving actual strategic impact.

The third volume of Signals from the Edge shifts focus to the ultimate engine of strategy execution: the Talent Operating Model. When built in fragmented pieces, legacy infrastructures create a labyrinth of rigid templates and approvals that stall decision-making and dilute human capability. This strategic dispatch outlines why businesses must redesign the system as a cohesive whole, transforming the corporate framework from a complex bureaucracy into an agile architecture built to support people at their best.

Explore the complete report below to learn how aligning your workflows, decision-making pathways, and organizational systems can eliminate standard workarounds and prepare your workforce for an AI-driven future.

Ready to uncover and eliminate systemic friction within your organization? Talk to a Randstad Advisory expert today to explore our talent operating model diagnostics and systemic work redesign solutions.

about the author

Sam has over 20 years of experience in the Talent arena. Most recently as a Head of Talent Acquisition at Barclays Plc. Sam led Professional Hiring globally and has partnered the full portfolio of business areas in Investment Banking, Consumer, Payments and Infrastructure. Sam was also the custodian of the Assessment and Talent Attraction services in addition to being the Accountable Executive for the partnerships with the global RPOs for all permanent and Contingent Worker solutions. She has driven large change programmes through design to embedment, delivering commercial and experiential objectives. Sam has passion for innovation, transformation and differentiation and the bringing together of people, process and technology for improved performance.

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