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driving workforce excellence with talent analytics.

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insights help a retailer clarify what types of talent are used across the contingent workforce and the costs associated with each

Insights help the retailer clarify what types of talent are used across the contingent workforce and the costs associated with each

industry
retail

challenges & goals
With temporary and SOW talent included within the same program, the retailer hoped to gain better visibility into specific types of spend. In addition, some roles categorized as SOW services procurement were actually staff augmentation, which added complexity and confusion to the process.

solution
Randstad Sourceright, part of Randstad Enterprise, implemented its TalentRadar talent intelligence platform as part of an MSP solution to help clarify and simplify access to spend data. The platform provides configurable dashboards and deep program insights to help managers clarify what types of talent are used across the contingent workforce and the costs associated with each.

key results
With deeper insights on SOW and temporary staffing, the company now has the visibility it needs to drive stronger governance and spend accountability.

the goals and challenges

A global retailer with highly complex contingent workforce needs hoped to gain visibility of its flexible workforce and insights to guide its spend. As more of its traditional brick-and-mortar business model transitioned to online shopping, the company saw its e-commerce unit grow quickly, resulting in greater resourcing needs. Leveraging advanced talent analytics provided through its managed services program (MSP), the retail giant has gained access to a suite of metrics to help decision-makers shape talent strategies.

With temporary and SOW talent included within the same program, the company hoped to gain better visibility into specific types of spend. In addition, some roles categorized as SOW services procurement were actually staff augmentation, which added complexity and confusion to the process.

the solution

Randstad Sourceright implemented its TalentRadar analytics platform as part of an MSP solution to help clarify and simplify access to spend data. The platform provides configurable dashboards and deep program insights to help managers clarify what types of talent are used across the contingent workforce and the costs associated with each.

key results

By providing the retailer the insights it needed around SOW and temp staffing, the company now has the visibility to drive stronger governance and spend accountability.

 

discover how talent intelligence can make an impact on your contingent workforce management strategy.