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a journey to a skills-based future

Imagine a successful company realizing its old hiring methods were holding it back. This is the story of their journey – a path many organizations can take – as they bravely shifted from outdated job descriptions to a dynamic, skills-based approach. It highlights the challenges and ultimate rewards of building a future-ready talent strategy.

the ordinary world

A global professional services leader stood successful but realized their talent approach was increasingly outdated. They operated within traditional role-based hiring models, structured around rigid job descriptions and past experience—systems becoming obsolete in the rapidly evolving market.

the call to adventure

Recognizing the need for change, the company saw that remaining competitive meant moving towards a skills-based talent approach. Aligning talent strategy directly with business outcomes became critical. The existing methods were no longer sufficient; it was time to embrace transformation.

refusal of the call

Initially, internal stakeholders hesitated. The existing talent models were predictable and comfortable, and a full-scale shift felt overwhelming and risky.

meeting the ally

Randstad Advisory stepped in as a trusted ally, clarifying the benefits and offering a clear path forward. They demonstrated how transitioning to a skills-based model would significantly enhance agility, resource allocation, and strategic alignment, turning uncertainty into a tangible roadmap.

crossing the threshold

Empowered by Randstad Advisory’s insights, the organization decided to move forward decisively. They created a detailed plan to shift away from traditional hiring and workforce planning toward a fully integrated skills-based model—crossing the threshold into new territory.

trials and tribulations

Challenges emerged quickly: identifying critical skills accurately, integrating technology for skills mapping, and aligning internal career paths with strategic workforce plans. With Advisory’s guidance, the organization persisted, introducing a comprehensive skills framework and evolving their talent processes.

the approach

Steadily overcoming barriers, the organization harnessed Randstad Advisory's proven methodologies. They implemented advanced technologies, developed agile workforce strategies, and established new practices to clearly define, track, and manage workforce skills.

the ordeal

The hardest challenge was redefining internal roles and transitioning hiring practices entirely from experience-based to skills-based. This shift required rethinking recruitment, internal mobility, and career development, testing the resilience and adaptability of the entire organization.

the reward

By embracing these significant changes, the organization succeeded in creating a modern, agile, skills-focused talent ecosystem. They enhanced efficiency, significantly improved alignment with business strategy, and established greater responsiveness to market conditions.

the road back

With internal success solidified, the organization integrated their skills-based approach into broader partner operations, extending these benefits across their entire talent structure.

resurrection

Transformed and strengthened, the company emerged highly competitive. They now possessed the agility to quickly adapt talent to market shifts, consistently aligning talent strategy with strategic business outcomes.

return with the elixir

The transformation complete, the company held a powerful new capability—clarity and agility within a skills-based talent strategy. They became an industry benchmark, demonstrating to others how essential a skills-based approach is for sustained success in today's complex business world.

If you like this story and would like to become a reality for your company, contact us.

about the author

Sam has over 20 years of experience in the Talent arena. Most recently as a Head of Talent Acquisition at Barclays Plc. Sam led Professional Hiring globally and has partnered the full portfolio of business areas in Investment Banking, Consumer, Payments and Infrastructure. Sam was also the custodian of the Assessment and Talent Attraction services in addition to being the Accountable Executive for the partnerships with the global RPOs for all permanent and Contingent Worker solutions. She has driven large change programmes through design to embedment, delivering commercial and experiential objectives. Sam has passion for innovation, transformation and differentiation and the bringing together of people, process and technology for improved performance.

Profile Photo of Samantha Schlimper