join the world’s most equitable and specialized talent company
Are you our new colleague? We’re looking for a
HR Operations Team Lead (Global Capability Center- Workday & EU Scope)
- Location: Budapest, 13th District (1 office day per week / Hybrid)
- Employment: Full-time
- Requirements: Legal right to work in Hungary is mandatory
how you will contribute
- As part of our high-growth Global Capability Center (GCC) in Budapest, you will help build a centralized HR People Services & Solutions team dedicated to supporting our European markets. You will be the operational expert who balances technical Workday proficiency with a passion for leading people, making Workday the heartbeat of our operations and driving efficiency through automation and self-service.
your typical day includes
- You will drive the day-to-day delivery of HR services across our European entities. Your focus will be on leading a team of specialists to ensure every inquiry from onboarding to offboarding is handled with precision, speed, and empathy. You will monitor dashboards to manage workloads, act as a Workday functional lead to optimize workflows, and step in to guide your team or collaborate with stakeholders across Europe to resolve escalations and improve the overall employee experience.
your responsibilities include
- Service Delivery: Lead the daily operations of the HR Shared Service Center (Tier 1 & Tier 2), ensuring all queries are resolved within agreed SLAs.
- Workday Champion: Act as the functional lead for Workday, maintaining data integrity, optimizing workflows, and training the team on new features.
- Process Design: Identify bottlenecks in the employee lifecycle and implement Lean/Agile solutions to streamline workflows.
- Payroll & Admin: Oversee the administrative accuracy of payroll inputs, contract management, and time & attendance for diverse EU countries.
- Team Management & Capacity: Directly lead, mentor, and develop a team of HR specialists while managing resource planning to maintain high performance during peak periods.
- Compliance & Quality: Maintain robust auditing structures, ensuring all processes are GDPR compliant and aligned with local EU labor laws, while utilizing metrics to identify process shifts.
your background
- Experience: 5+ years of experience in HR Operations, Shared Services, or Global Business Services (GBS).
- Leadership: Proven experience as an operational manager leading cross-functional or multi-lingual teams.
- Workday Expertise: Strong hands-on experience with Workday (WD) is essential, with a clear understanding of how the platform drives HR efficiency.
- Process Mindset: Expertise in process design, analysis, and optimization. Experience with Lean or SCRUM is a major plus.
key capabilities
- Fluent Communication: Excellent English skills with the ability to build relationships and influence stakeholders in a fast-paced, complex environment.
- Problem Solving: A data-based decision-maker who stays calm under pressure and navigates ambiguity with ease.
- Adaptability: The energy and character to thrive in a high-growth, transformational environment.
key relationships
- HR Business Partners across Europe.
- Centers of Excellence (COEs) throughout the EU region.
- Your direct team of HR Specialists.
your competencies
- Operational Leadership & Mentorship
- Stakeholder Management & Influencing
- Data-Driven Decision Making
- Continuous Improvement & Agile Thinking
- Empathy and "Delighting People" Focus
together we grow.
When you join Randstad, you join…
- A specialized team delivering tailored solutions for clients and talent, enabling meaningful impact.
- An equitable, inclusive culture where everyone can contribute and thrive.
- A workplace prioritizing growth and empowering teams to adapt and excel.
- A company dedicated to supporting you to perform at your best.
- A commitment to pay for performance with transparency, fairness, and competitiveness.
our purpose
Our purpose is deeply rooted in the belief that by knowing our clients and talent better than anyone else, we can make connections that change lives and transform businesses. We don’t just place people in jobs; we help create futures full of possibility — for our clients, talent, and communities.
our culture
Our culture is powered by ambition and collaboration, where everyone is driven to push boundaries and achieve success. At Randstad, we don’t settle for “good enough” — we’re committed to walking the extra mile, always striving for perfection while trusting each other to deliver results. You’ll be working in an environment that fosters both individual achievement and team success.
We want our teams and talent to reflect the rich diversity of the societies we serve. We thrive for an environment of belonging, safety and confidence. So everyone can bring their whole selves to work and flourish. Learn more about equity, diversity, inclusion and belonging at randstad here.
leadership expectations
At Randstad, leadership is our shared language. Whether you are leading a team or driving your own career, you contribute to our goal of being the world's most equitable and specialized talent company. We lead across four core pillars:
- we set direction: it is about anticipating and making decisions that will position randstad for long term success.
- we achieve: it is about delivering on our goals and operational excellence.
- we care: it is about the way we collaborate and work together, creating a sustainable and healthy culture.
- lead by example: it is about modelling the behaviors and standards we expect from others, demonstrating courage and accountability in every action.
a place for you to grow
We provide a fast-paced growth environment where your ability to adapt and contribute fuels the success of both your team and clients. We appreciate your talents and support your growth through mentorship, skill-building, and career guidance.
meaningful, competitive, and equitable rewards for your performance.
Our employment conditions reflect this;
- competitive salary
- variable pay for performance
- option to take part in Randstad's success through our employee Share Purchase Plan
- growth and development opportunities in a fast changing global environment
- an environment that promotes work life balance: flexibility with intentionality.
If you recognize yourself in the profile above, we invite you to apply for this role. For more information you can reach out to our recruitment business partner: judit.roth@randstad.com
The recruitment procedure consists of a screening and at least two interviews. Later in the process, an (online) assessment and a job offer conversation take place.
Working at Randstad is unlike working at any organization. Because at Randstad we put people at the heart of everything we do. This goes for our clients, our talent, our employees and society. We combine our passion for people with the power of today’s technologies. This helps us support people and organizations in realizing their true potential. Learn more about our mission, history and values on our website: www.randstad.com
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