RiseSmart Sub-processors’ List February 2023
Sub processor
Description
Location
Infrastructure
Amazon Web Services, Inc.
Cloud Infrastructure.
USA, Ireland, Australia
Application Integrations
Camera Tag
Participant video recordings.
USA, Europe, APAC
Twilio
Audio and Video coaching calls with participants.
USA
Sumologic
Log aggregator.
USA, Ireland, Australia
Qualtrics
Conduct survey research.
Europe
Cronofy
Scheduling meetings with coach.
USA, Germany
PactSafe
To Accept Terms and Conditions and Privacy policy.
USA
WalkMe
User guidance and engagement platform.
USA
Pubnub
In-App Chat.
USA, Europe, APAC
Google Cloud Platform
Reporting infrastructure for global data warehouse solution.
USA, Ireland, Australia
Tableau Online
Visual analytics platform.
USA, Ireland, Australia
FullStory
Data and behavioural analytics.
USA
Support
Zendesk
Cloud-based Customer Service Platform.
USA
Atlassian
Jira - Cloud-based defect tracking system.
Europe
Google Workspace
Emails for support.
Multi-Region
Operations
Checkster
Participant reference reports.
USA
Cisco WebEx
Webinars, video conferencing.
USA
Zoom
Webinars, video conferencing, IP phone.
USA
Outreach
Hubspot
Email outreach, Participant communications,
Landing pages/microsites for notifications,
webinars, events, bootcamps.
USA, Germany
Sly Broadcast
Voicemail outreach.
USA
Sales and Marketing
Google
Data and behavioural analytics.
USA