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Everest Group recognizes Randstad Sourceright as a Leader in the 2024 MSP and SOW PEAK Matrix® Assessments.

As employers across the globe face changing workforce demographics, digital transformation and ongoing skills scarcity, they are turning to contingent talent and services to drive increased talent access across borders, business flexibility and diverse workforce outcomes. To achieve this, they often require external expertise and support — from finding and engaging flexible workers, to managing supplier partnerships, tracking performance and measuring results.

That’s why companies turn to managed services programs (MSP) — to help them streamline, optimize and continually improve how they work with third-party talent and suppliers. And the power of Randstad Sourceright’s solutions to elevate contingent workforce management and services procurement has been recognized once again by Everest Group.

Randstad Sourceright was named a Leader in the Everest Group Contingent Workforce Management (CWM) / Managed Service Provider (MSP) PEAK Matrix® Assessment 2024, and as a Leader and Star Performer in its Services Procurement / State of Work (SOW) PEAK Matrix® Assessment 2024.

“It is an honor to be recognized by Everest Group as a leader in MSP and as a leader and star performer in services procurement, and it’s exceptionally exciting to be recognized for our significant experience in serving clients across all major sectors and sizes, as well as the continuous evolution of our offerings through strategic partnerships and technological innovation,” said Paul Vincent, global leader, Service Design at Randstad Sourceright. “As businesses increasingly leverage the contingent workforce to overcome skills gaps, remain agile and get the talent they need, our mission is to help them streamline their contingent talent strategies and get the most value from those talent relationships.”

Everest Group Contingent Workforce Management (CWM) / Managed Service Provider (MSP) PEAK Matrix® Assessment 2024

a leader in MSP for 11 years

This marks the 11th consecutive year Randstad Sourceright has been positioned in the leadership quadrant of the PEAK Matrix for MSP, highlighting the strength of our contingent workforce solutions. Our approach to MSP is designed to make contingent staffing not just a simple transaction, but a crucial aspect of our clients’ talent strategies.

With 73% of companies saying they are more focused on workforce agility than ever, according to our 2024 Talent Trends research, it’s critical that they have access to tools and expertise that will help them optimize their contingent workforce strategies for maximum benefit. With a focus on people experience, our MSP solutions encompass everything from providing market intelligence to understanding the best sources of talent, to using the latest technological advancements and compliance best practices to help our clients connect with the talent they need.

“Randstad continues to enhance its ability to meet the diverse needs of buyers across various industries, job roles, buyer sizes and geographies for contingent talent,” says Krishna Charan, vice president at Everest Group. “Its ongoing investments in strategic partnerships and proprietary technologies, such as the analytics platform TalentRadar and the AI-driven triage tool, along with a strategic focus on direct sourcing and talent consulting services, have helped to reinforce its position as a Leader on Everest Group’s Contingent Workforce Management/MSP PEAK Matrix® 2024.”

enhanced services procurement solutions

Engaging Statement of work (SOW) based services is very different to hiring contingent workers and organizations need solutions which will most effectively and efficiently enable their business users. For procurement teams, their ability to strategically influence the statement of work (SOW) life cycle is critical to ensure they don’t just manage third-party service providers, but gain the best value from them. We also know that each company and program is different, and clients may require help at varying and multiple parts of the process. That’s why our services procurement solutions are modular, enabling companies to choose any combination of support across 20 best practice steps from demand management to post project assessment.  

Services Procurement / State of Work (SOW) PEAK Matrix® Assessment 2024

In addition to being named a Leader in SOW by Everest Group for 2024 for the second consecutive year, Randstad Sourceright is also recognized as a Star Performer — a key distinction that shows continued improvement of our offerings.

“Randstad witnessed significant growth in services procurement in 2023 owing to its expansive presence across various geographies and industries, coupled with its ability to service deals of all sizes,” says Krishna Charan, vice president at Everest Group. “Its continued investments to enhance its capabilities to cater to transactional, as well as strategic parts of SOW deals, including its Services Procurement 360 offering with modular services, a dedicated CoE, and partnership with SOW scoping and authoring platform, has secured its position as a Leader and Star Performer on Everest Group’s Services Procurement/SOW PEAK Matrix® 2024."

never standing still

Placement on the Everest Group PEAK Matrix assessments are determined by in-depth analyses of each provider’s solutions, based on their market impact and their vision and capability. Our consistent recognition for MSP and services procurement alike highlight our capacity to deliver what clients are seeking: easy-to-embed solutions that connect them to the right people who have the right skills at the right time, while providing a positive experience at every stage of the contingent talent life cycle for talent, procurement and managers.

Learn more about how our clients transform contingent workforce management in our MSP and SOW management case studies.

about the author

Frank van Bussel is vice president of Contingent/MSP Service Design for Randstad Sourceright. Frank has been working on managed services programs (MSP) for more than 10 years, having a variety of roles. From implementation to leading one of the biggest global MSPs at Randstad Sourceright. Together with the Service Design team, he is now working to evolve the MSP concept for the future to enable innovation at all of our clients.

Profile Photo of Frank van Bussel