training manager.

Randstad Enterprise supports some of the world's most renowned brands to build their talent acquisition and management models
that not only meet their business needs today but also in the future. We offer solutions in Europe, Middle East and Africa (EMEA)
region, Asia Pacific (APAC) region as well as in North America (NAM) region. This results in a digital way of working and requires a
proactive mind-set.
● Our solutions know no limits, we have proven experience delivering market-leading MSP, RPO, Total Talent, and Services
Procurement Solutions including technology, talent marketing, talent intelligence, and workforce consulting services.
● We create the best talent experience, from attraction to onboarding and onto ongoing career development, we
understand the human and digital touchpoints that compel talent to join and stay with a company.
● We know where the talent of tomorrow is, how they behave, what they are looking for, and how to build their loyalty
toward a specific company employer brand.
● We push the boundaries of our industry to be able to see around the corner for our clients, continually investing in
innovation to stay ahead in our market.

about team
As a Training Manager, you will play a vital role in leading and managing a team of process trainers dedicated to serving our global
clients. Your responsibilities include overseeing the development and delivery of comprehensive training programs, ensuring that
trainers are well-prepared and aligned with client needs. Your expertise is crucial in understanding client requirements, designing
effective training strategies, and maintaining a high standard of process training excellence across our global team.
In this collaborative environment, we emphasize continuous learning and professional growth, nurturing a culture that values and
leverages diverse perspectives to enhance our collective capabilities. Together, we aim to achieve impactful goals, such as improving
skill development, fostering a culture of learning, and driving organizational success through effective training delivery strategies.
Our efforts span multiple sectors, including healthcare, transportation, technology, and beyond, ultimately contributing to positive
societal advancements.

purpose of the job
As a Training Manager within Randstad Enterprise, you will be at the forefront of training and development, managing a team of
process trainers for our global clients. Your role is pivotal in delivering strategic value by providing expert insights into training
program design and delivery. Leveraging data and industry knowledge, you develop and implement efficient training strategies that
meet the evolving needs of our clients. As a strategic partner, you enable creative solutions and drive innovation in navigating the
dynamic training and development landscape.
Our Training Managers are not only experts in training but also future leaders in the talent development market. Overseeing and
executing training and development processes are integral parts of your role, ensuring that our training strategies are effectively
implemented to meet our clients' objectives and drive organizational success.

roles and responsibilities
Develop training programs:
● Design, develop, and implement training programs that align with the company's strategic goals and objectives.
● Create training materials, manuals, and other educational content.
● Utilize data insights and market knowledge to refine and optimize process training strategies.
● Driving innovation by proactively identifying and coming up with innovative ideas for training & development.
● Collaborate with delivery teams & leadership to ensure a seamless and efficient training process.
● Provide detailed feedback and recommendations to delivery managers on training assessments & needs.

Assess training needs:
● Conduct regular assessments to identify training needs within the organization.
● Collaborate with department heads and key stakeholders to determine training priorities.
● Keep abreast of the latest trends, techniques, and technologies in training and development.
● Integrate innovative training methods and tools into the company's programs.
● Develop comprehensive onboarding programs that include process training for new hires to ensure they are quickly
integrated and productive.
● Provide ongoing support and resources for new employees as they transition into their roles.

Manage training delivery:
● Oversee the delivery of training programs, ensuring they are conducted efficiently and effectively.
● Coordinate with internal and external trainers to facilitate training sessions.
● Develop tailored training programs that address the specific needs and processes of different departments and roles
within the organization.
● Incorporate real-life scenarios and case studies relevant to the organization's operations.
● Combine traditional classroom training with e-learning modules, webinars, and virtual classrooms to provide a flexible
learning experience.
● Ensure that online resources are accessible and can be used for ongoing reference and self-paced learning.
Evaluate training effectiveness:
● Develop and implement evaluation methods to measure the effectiveness of training programs.
● Analyze feedback and performance data to continuously improve training initiatives.
● Leverage advanced technologies such as virtual reality (VR) and augmented reality (AR) to create immersive training
experiences.
● Use learning management systems (LMS) to track progress, manage training schedules, and provide analytics on training
effectiveness.
Team leadership:
● Lead and manage a team of trainers, providing guidance, support, and professional development opportunities.
● Conduct regular team meetings and performance reviews.
● Ensure all training programs comply with industry standards, company policies, and regulatory requirements.
● Maintain accurate training records and documentation.
● Identify performance gaps and develop targeted training interventions to address them.
● Work with employees and managers to improve individual and team performance.
Foster a continuous learning culture:
● Promote a culture of continuous learning and professional development within the organization.
● Encourage employee engagement and participation in training activities.
● Prepare regular reports on training activities, outcomes, and ROI for senior management.
● Use data analytics to inform and refine training strategies.
● Promote cross-functional training to help employees understand the end-to-end processes and how different functions
interconnect.
● Encourage knowledge sharing and collaboration across departments.

job requirements
experience required
● Minimum of 8+ years of experience in training and development, with at least 3 years in a managerial or leadership role.
● Proficiency with Learning Management Systems (LMS) and e-learning software; familiarity with advanced training tools
like VR and AR is a plus.
● Excellent verbal and written communication skills, with the ability to present complex information clearly and effectively.
● Strong project management skills, including the ability to manage budgets, timelines, and resources efficiently.
● Demonstrated ability to analyze training needs, evaluate program effectiveness, and utilize data to drive improvements.
● Experience working in a diverse, global environment, with the ability to create inclusive and culturally relevant training
programs.
● Stakeholder management on Operational management level
● attention to detail

Please apply on shubhika.a@randstad.in