Senior Vice President, Sales Team Leader (RPO & MSP or outplacement & coaching) About Randstad Enterprise Solutions
Randstad Enterprise Solutions — including Randstad Sourceright, Randstad Enterprise Group and Randstad RiseSmart — provides solutions and expertise that help enterprise clients position for growth, execute on strategy and improve business agility. Working across the broad spectrum of Randstad Enterprise Solutions, the collective experience of the teams encompasses all facets of the global talent spectrum, from the acquisition of talent to skilling and coaching to outplacement solutions. Enabled by innovative technologies, key offerings include HR and recruitment solutions, recruitment process outsourcing (RPO), managed services programs (MSP), statement of work (SOW), outplacement, skilling/coaching and total talent solutions.
purpose of the job
The Enterprise Sales team is responsible for driving revenue for Randstad Enterprise's core concepts both globally and locally by developing and securing profitable opportunities. This includes winning new logos, expansion of existing business and rewins, and leading high-value, complex customer pursuits and deals.
As the Sales Team Leader, you will be responsible for directly leading and mentoring a group of 6-8 senior client partners within our North America enterprise sales team, overseeing sales metrics and roadblocks, and supporting the team in pitch strategy, negotiation and close of large-scale deals. This is a critical leadership role reporting to the SVP and global head of enterprise sales in North America and responsible for driving revenue growth, increasing market share and enabling cross-selling across the Randstad Enterprise business globally and locally. This person will lead and develop a high-performing sales team, build strong relationships with key customers and partners, and collaborate with cross-functional teams to ensure a successful sales strategy across Randstad Enterprise. This role will be responsible for the overall customer experience through developing high-performing teams, managing resources and leveraging strong relationships, internally and externally.
To be successful in this role, you will have a deep understanding and experience in solutions sales within the recruitment industry, particularly in Total Talent Solutions, and bring the desire and capability to build customer-centric solutions and lead successful teams. You must be able to build global SME teams, leveraging those teams to coordinate and motivate sales strategy to drive new business. You will work closely with our Revenue Operations department (RevOps) who support top-of-the-funnel lead generation, lead nurturing and intent identification for handoff to the Senior Client Partners for solution development, negotiation and close.
As the Sales Team Leader, you are also one of the most visible ‘faces’ of the Randstad Enterprise brand and its core solution concepts. As such, building and maintaining relationships with key customers - both internally and externally - is key. You are expected to play an active role in positioning Randstad Enterprise as thought leaders in the market through an effective focus on solutions and a consultative selling approach that highlights our advisory and professional services capabilities.
job responsibilities
job tasks
Sales Strategy
... - Lead a sales team of 6-8 Senior Client Partners located across North America.
- Develop strategic plans and initiatives to achieve sales targets.
- Support team members to negotiate and close deals.
- Achieve sales goals through effective management of the sales team and pursuit process for a predefined list of G2000 enterprise companies. This includes achieving significant revenue targets while operating in a turbulent market characterized by high innovation and fierce competition.
- Build global sales pursuit teams, incorporating locally-based Senior Client Partners and accelerator teams (ex. SOW, Bids, solution design, etc.), leveraging those teams to coordinate and motivate sales strategy to drive new business globally.
- Support Senior Client Partners on the largest, most complex global deals by bringing local and regional expertise, relationships and market knowledge.
- Support our Where2Play sector strategy by building sector knowledge and expertise, and leveraging that knowledge to drive new business in the sector.
- Strengthen our regional and global position in RPO and MSP/outplacement and coaching across the target area (by sector and defined target list) by setting the right market strategy, managing sales activities and designing client value propositions and solutions
- in partnership with our global delivery and enablement functions to win new business consistent with our strategic goals.
- Play a key role in defining the whitespace, sales objectives and customer roadmap for an agreed set of G2000 target accounts and creating an aligned customer engagement model across individual sales contributors.
- Work closely with the RevOps department to ensure correct alignment of target accounts and key buyer personas across your team members.
Market & Data-Driven Metrics
- Oversee daily sales metrics and activities, identifying roadblocks and solutions to achieving required sales metrics.
- Prepare and present regular sales reports and analysis to the EVP, managing director, and finance leadership.
- Ensure proper Salesforce hygiene across the team, regularly reviewing dashboards and reports.
- Work with Revenue Operations on sales reporting and tracking.
- Review sales data, market research, and industry trends to identify opportunities and make data-driven decisions.
- Stay current on market trends, competitor activities and customer needs to identify new business opportunities.
Team Leadership & Mentorship
- Directly manage a team of 6-8 sellers.
- Guide and mentor team members, set clear expectations, and hold the team accountable for performance.
- Act as a role model, and inspire and motivate team members to reach their full potential.
- Hire and train new members of the sales team.
- Address customer service issues that need to be escalated to the EVP of Global Sales, North America.
Customer Relationship Management
- Demonstrate your knowledge and ability to establish and develop long-lasting customer relationships and networks to bring new programs on board, including proven C-suite client engagement approaches.
- Work with delivery teams to identify expansion opportunities across your G2000 target accounts.
- Collaborate with other departments, such as RevOps, marketing, advisory, bids and solution design, talent marketing, technology, pricing and finance, legal, delivery and more to ensure a seamless sales process from customer acquisition through to implementation.
- Build and maintain relationships with key customers and partners in the local market and globally to ensure repeat business and identify new opportunities.
- Build relationships and upselling opportunities with the local country OpCos and RESC leadership.
- Represent the company at trade shows, conferences, and other industry events to promote products or services and maintain a positive image of the company.
job requirements
education & experience
- Bachelor's degree in business, marketing, or a related field, or equivalent proven experience (10+ years) in global sales and/or account management experience, with a proven ability to drive new business in global, complex solution sales.
- Industry experience is required.
knowledge and competencies
- Extensive sales management experience with a proven track record of success leading sales teams and achieving revenue targets.
- Proven track record of closing deals and leading teams to close deals at large enterprise organizations, selling to multiple stakeholders at senior levels.
- Track record of increasing wallet share, market share and generating increased revenue.
- Experience leading teams through challenges and driving change when needed.
- Strong knowledge of sales and customer success principles, processes and techniques.
- Excellent leadership, motivational, interpersonal and communication skills.
- Strong analytical skills and experience using data to drive business decisions.
- Experience leading cross-functional teams and collaborating with other departments.
- Creative, resourceful, well-organized, self-starter, solutions-oriented.
- Strong, executive-level presentation skills.
- Extensive knowledge of Salesforce is a plus.
The is a remote role based in North America.
Travel (regional and global) might be required.
The base salary range for this position is $152,000 to $228,000
At Randstad, we know employees that are cared for holistically have the confidence to bring their fullest potential to work, so we make investments in our people.
Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. Based on eligibility, a successful candidate’s total compensation may include a variable pay plan including bonus and/or commission. In setting compensation, Randstad complies with all local wage and hour laws and while the pay range listed above is an annual amount.
In addition, Randstad offers rich learning & development opportunities, a 401(k) plan, a stock purchase plan, and comprehensive medical, dental, vision, disability and life insurance to uniquely fit your needs. Randstad also focuses on overall wellbeing with our award-winning wellness program, a generous time off policy (including at least 18 paid days off and 5 sick days in your first full year, 1 paid volunteer day, and 9 paid holidays), and offers discounts on everything from cell phone plans to car purchases.
Application will be accepting ongoing until the role is filled.