about Randstad
Enterprise Strategic Customers
Randstad Strategic Customers provides solutions and expertise that help companies position for growth, execute on strategy, and improve business agility. The collective experience encompasses all facets of the global talent spectrum, from acquisition of talent to outplacement solutions. Enabled by innovative technologies, key offerings include HR and recruitment solutions, Managed Services Provider (RCS,MSP, SOW) programs, Recruitment Process Outsourcing (RPO), In-House services, general staffing/recruitment, professional services, outplacement and career transition services.
purpose of the job
You will support opportunities for international customers & prospects that are not part of the RESC portfolio and upon request for opportunities part of the RESC portfolio.
You will be responsible for proposals connected to global and regional opportunities consisting of our major concepts such as staffing, inhouse, perm mainly. You will be able to provide answers to our customer proposals in which our standard content will need to be tailored providing the right level of insight and expertise to solve our customer talent challenges. You will be discovering and owning parts of a proposal which are specific and require expertise to author, research, communicate and complete the overall proposal.
You will be part of a global and virtual team. Together you will learn from each other ensuring you bring a consistent, repeatable and scalable approach towards our stakeholders. Your responsibilities will span multiple regions and timezones, where you will build and nurture global relationships with (inter)national colleagues across the Randstad Group. Upon request project coordination RESC in alignment with the Team Lead Enterprise Opportunities.
your responsibilities
Opportunity coordination role:
● support of the ask.enterprise@randstad.com mail
● opportunity coordination for requests/opportunities for international customers not part of RESC & upon request for defined Randstad Enterprise Strategic customers
● manage these opportunities in an independent way from the start of the project until the end including negotiations with the customer or in collaboration with one of the other team members in case of complex negotiations
● project coordination for RESC strategic projects in alignment with the Team Lead Enterprise Opportunities & Senior Enterprise Opportunity & Customer Team Manager
● provide answers and content which is relevant to the customers challenge and engages stakeholders with the right information
● leverages industry insights and customer culture to create impact by tailoring a proposal to the customer stakeholders group, in doing so you will gain access to customer account plans and stakeholder maps
● uses the bid platform to produce tailored content
● interacts with multiple stakeholders to validate any content is professional and uses your own expertise and common sense to bring attention to any requirements that seem unrealistic
● proactively manage your own workload and communications to inform of progress
● manages towards deadlines and customer renewal cycles
● handles customers questions and answers consolidation and distribution and seek clarification as soon as possible in case of any doubts
● participates in team virtual meetings, checkpoints and group townhalls
● keep up to date with Randstad concepts and developments in the labor market
● liaises with other teams and senior stakeholders to ensure submissions are made on time and to the required quality
● harvests best practices & feedback to our organization
● supports to build and nurture relationships with Randstad Operating Companies
● supports to be a champion for our organization and process towards Randstad Operating Companies informing of where, who and how they can further engage together when such opportunities arise.
job requirements
experience
● minimum of 2 years working in a multinational commercial and virtual environment with opportunity management experience with excellent written and spoken English
● experience in commercial customer contract negotiations
● project coordination skills with a proven track record of reliability and managing towards deadlines
● organization skills, structured, hands-on and growth mindset
● ability to lead a production process from start to finish
● strong relationship building & assertive communication skills
● handling confidential information e.g innovation, talent hiring volumes
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